Privacy policy
Our goal is to be as transparent as possible with our users and customers about the personal data we collect. Your privacy is important to us.
By reading this Privacy Policy, the user is informed about the way in which TROAX ACTIVE SAFETY SPAIN S.L.U collects, processes and protects the personal data provided to them through the website –https://claitec.com (hereinafter, the website) and any other data that may be provided in the future to TROAX ACTIVE SAFETY SPAIN S.L.U by other means.
The user must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and determine freely and voluntarily whether you want to provide your personal data to TROAX ACTIVE SAFETY SPAIN S.L.U.
By filling out any form on the corporate website and clicking on the box “I have read the Privacy Policy” or similar, the user expressly states that he has read this Privacy Policy which indicates the data processing carried out and the purposes, among other information, thus complying with the duty to inform imposed by the Protection regulations.
In those cases where consent is requested for a specific purpose on the corporate website, by clicking the “I accept” box or similar, or checking the check box, the user gives unequivocal and explicit consent for the processing of the data in question.
Who is responsible for the processing of your data?
- Identity: TROAX ACTIVE SAFETY SPAIN, S.L.U -NIF: B55172381
- Postal address: C / Pic de Peguera, 15, (Local 27), 17003 GIRONA (SPAIN)
- Telephone: 972183225
- Email: activesafety.gdpr@troax.com
Processing of DATA collected through the WEB
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided to us by interested parties in order to respond to their request and, if applicable, send them information about our products or services.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request deletion or for the duration of the commercial relationship, always respecting the limitation periods for responsibilities.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Consent of the interested party (by checking the checkbox): Send promotional communications, including electronically. (RGPD, art. 6.1.a, LSSICE art.21).
To which recipients will your data be communicated?
No data will be transferred to third parties, except in case of legal obligation.
Will data be transferred to third countries?
No data transfers are planned for third countries.
How have we obtained your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from the interested party themselves, or from their legal representative.
Processing of DATA for STAFF SELECTION
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties in order to manage the CVs received and carry out the personnel selection processes, interviews and other procedures necessary to find the best possible candidate for a given job position. If you do not provide your personal data, we will not be able to comply with the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
They will be kept for two years from the last interaction, unless the interested party withdraws consent before the maximum retention period.
What are the legitimate reasons for processing your data?
We indicate the legal basis for the processing of your data:
- Execution of a contract or pre-contractual measures: Management of the Curriculum Vitae submitted by the candidate to carry out personnel selection processes and the search for the best possible candidate for a specific job position. (RGPD art. 6.1.b).
To which recipients will your data be communicated?
No data will be transferred to third parties, except under legal obligation.
Will data be transferred to third countries?
No data transfers are planned for third countries.
How have we obtained your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from the interested party themselves, or from their legal representative.
Processing IMAGES for PROMOTIONAL PURPOSES
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties in order to carry out the capture, dissemination and transfer of images and/or videos for promotional purposes for their publication on the Internet (social networks, video platforms and websites), in the entity’s publications and in other media. In the event that you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request its deletion.
What are the legitimate reasons for processing your data?
We indicate the legal basis for the processing of your data:
- Consent of the interested party: Capture, dissemination and transfer of image and/or video for promotional purposes for publication on social networks, video platforms and websites, as well as in the entity’s publications and other media. (RGPD art. 6.1.a).
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- Internet (social networks, video platforms and websites), the entity’s website and other media, for the purpose of transferring and publishing images and/or videos for promotional purposes.
Will data be transferred to third countries?
The following data transfers to third countries are planned:
- Social networks and promotional dissemination systems, for the purpose of advertising the entity’s services. The guarantee for this transfer has been established through: Explicit consent of the interested party. You can consult additional information at: Privacy Policy of the entity.
How did we obtain your data?
The personal data we process in TROAX ACTIVE SAFETY SPAIN S.L.U come from: The interested party itself.
Processing of CUSTOMER DATA
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties with the main purpose of providing the requested services, as well as to carry out the administrative, accounting and tax management derived from these services or sale of the aforementioned products, and, where appropriate, to send commercial communications about our products and services. In the event that you do not provide your personal data, we will not be able to comply with the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request its deletion, and if applicable, for the years necessary to comply with legal obligations.
What are the legitimate reasons for processing your data?
We indicate the legal basis for the processing of your data:
- Execution of a contract or pre-contractual measures: Provide the requested services, tax, accounting and administrative management of clients. (RGPD art. 6.1.b).
- Legitimate interest of the Controller: Sending promotional communications, including electronically. (RGPD Recital 47, LSSICE art. 21.2).
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- Tax Administration, in order to comply with legal obligations (legal requirement).
- Financial entities, in order to issue the corresponding receipts (contractual requirement).
Will data be transferred to third countries?
No data transfers are planned for third countries.
How have we obtained your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from the interested party themselves, or from their legal representative.
Processing of DATA of POTENCIAL CUSTOMERS and CONTACTS
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties in order to manage potential customers who have shown interest in our products and/or services, as well as other commercial contacts and, where appropriate, to send promotional communications, including electronically. If you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request its deletion.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Execution of a contract or pre-contractual measures: Management of potential customers who have shown interest in our products and/or services. (RGPD, art. 6.1.b).
- Consent of the interested party: Sending promotional communications, including electronically. (RGPD, art. 6.1.a, LSSICE art.21).
- Legitimate interest of the Controller: Management of professional contact data (LOPDGDD art.19, RGPD art. 6.1.f).
To which recipients will your data be communicated?
No data will be transferred to third parties, except under legal obligation.
Data transfers to third countries?
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from: The interested party himself.
Processing of VIDEO SURVEILLANCE DATA (labor control)
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information obtained through the video surveillance system with the aim of supervising and managing work activity, using the person in charge’s video surveillance systems.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept for a maximum of 30 days, except for communication to Courts and Tribunals.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Execution of a contract or pre-contractual measures: Royal Decree-Law 2/2015, which approves the revised text of the Workers’ Statute Law (art. 20.3); Organic Law 3/2018 on the protection of personal data and guarantee of digital rights (art. 89).
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- Courts and Tribunals, in order to provide images if a fault has been committed in the workplace (legal requirement).
Data transfers to third countries?
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from: The interested party himself.
Processing of VIDEO SURVEILLANCE DATA (security)
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information obtained through the video surveillance system with the aim of supervising and managing work activity, using the person in charge’s video surveillance systems for this purpose.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept for a maximum of 30 days, except for communication to Security Forces and Bodies, and/or Courts and Tribunals.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Mission in the Public Interest: Processing necessary for the performance of a mission carried out in the public interest or in the exercise of public powers conferred on the data controller (RGPD art. 6.1.e), as stated in the “Guide on the use of video cameras for security and other purposes”, published by the Spanish Data Protection Agency.
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- If applicable, the State’s security forces and bodies, as well as Courts and Tribunals, in order to provide the images if a crime has been committed (legal requirement).
Data transfers to third countries?
No data transfers to third countries are planned.
How did we obtain your data?
The personal data we process in TROAX ACTIVE SAFETY SPAIN S.L.U come from: The interested party itself.
DATA processing of the parties involved in the INTERNAL COMPLAINTS CHANNEL
How did we obtain your data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties in order to manage the internal reporting channel and protect people who report regulatory and anti-corruption violations, in order to inform the person responsible for the acts or conduct that occurred in the entity or caused by third parties that they contract generally, and that could be general to them. In the event that you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data must be kept for the time necessary to decide on the appropriateness of initiating the
investigation of the reported facts. The maximum period will be three months from its entry into the
system, except if the purpose of its conservation is to serve as evidence of the functioning of the
prevention model, in which case, the data will be kept anonymized. (LOPDGDD art. 24.4).
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Mission in the public interest: Control of risks of non-compliance within the organization; (Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights [Preamble V]). Processing of special categories of data contained in information on the infringement (Law 2/2023, of February 20, regulating the protection of persons who report regulatory infringements and the fight against corruption, art. 30 and GDPR art. 9.2.g).
- Compliance with a legal obligation: Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons reporting on breaches of Union law (art. 8; obligation to establish internal reporting channels). Law 2/2023, of 20 February, regulating the protection of persons reporting on regulatory breaches and the fight against corruption.
- Consent of the interested party: For the conservation and registration of complaints made through telephone lines and voice messaging systems with recording. As well as for the recording of the personal meeting requested with the entity for the purpose of reporting. (Directive (EU) 2019/1937; art. 18.2 and 4)
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- State Security Forces and Bodies; Jurisdictional Bodies; Public Prosecutor’s Office, in order to report the commission of a possible crime (legal requirement).
Data tranfers to third countries
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at CLAITEC SOLUTIONS comes from the complaint submitted by interested parties who maintain an employment, commercial and service provision relationship with the entity.
The categories of data processed are:
- Identification data.
- Commercial information.
- Economic data.
The following categories of special data are processed: data relating to health.
DATA processing of the parties involved in the PROTOCOL PREVENTION OF SEXUAL HARASSMENT OR FOR REASON OF SEX
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties for the purpose of managing the protocol for the prevention of sexual harassment or harassment based on gender; regulation of the procedure, management of the complaint, collection of personal data and interviews with the affected parties. In the event that you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be deleted after two years, unless its conservation is necessary to determine the possible
responsibilities that may arise in the face of possible claims made by those affected.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Compliance with a legal obligation: Organic Law 3/2007, of March 22, for the effective equality of women and men (art. 48); Royal Decree 901/2020, of October 13; Law 31/1995, of November 8, on the prevention of occupational risks (art. 14).
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- State Security Forces and Bodies; Jurisdictional Bodies; Public Prosecutor’s Office, in order to report the commission of a possible crime (legal requirement).
Data transfers to third countries
No data transfers to third countries are planned.
How did we obtain your data?
The personal data we process at CLAITEC SOLUTIONS comes from: The complaint filed by the person who has suffered harassment or other people.
The categories of data processed are:
- Identification data.
The following categories of special data are processed: data relating to health.
Processing of SUPPLIER DATA
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties for the purpose of carrying out the fiscal, accounting and administrative management of suppliers, as well as professional contact details. In the event that you do not provide your personal data, we will not be able to comply with the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request its deletion and, if applicable, for the years necessary to comply with legal obligations.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Execution of a contract or pre-contractual measures: Carry out the administrative, accounting and fiscal management of the contracted services. (RGPD art. 6.1.b).
- Legitimate interest of the Controller: Management of professional contact data. (LOPDGDD art.19, RGPD art. 6.1.f).
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- Tax Administration, in order to comply with legal obligations (legal requirement).
- Financial entities, in order to make the corresponding payments (contractual requirement).
Data transfers to third countries
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from: The interested party himself.
Processing of SUBSCRIBERS DATA to the NEWSLETTER
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN we process the information provided by interested parties for the purpose of sending our newsletter and other promotional communications of interest to subscribers. If you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
The data will be kept as long as the interested party does not request its deletion.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Consent of the interested party: to send our newsletter and other promotional communications of interest to subscribers (RGPD, art. 6.1.a, and LSSICE art.21).
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Consent of the interested party: to send our newsletter and other promotional communications of interest to subscribers (RGPD, art. 6.1.a, and LSSICE art.21).
To which recipients will your data be communicated?
No data will be transferred to third parties, except under legal obligation.
Data transfers to third countries
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from: The interested party himself.
DATA processing for teh EXERCICE of the RIGHTS of the INTERESTED PARTIES
For what purpose do we process your personal data?
At TROAX ACTIVE SAFETY SPAIN S.L.U we process the information provided by interested parties in order to manage and respond to requests from interested parties in the exercise of the rights established in data protection regulations. In the event that you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.
How long will we keep your data?
They will be kept for the time necessary to resolve requests and for at least three years to address
possible claims.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
- Compliance with a legal obligation: manage and respond to requests from interested parties in the exercise of the rights established in data protection regulations (RGPD, art.6.1. b)
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
- Control authorities, public administration bodies and the Ombudsman, where applicable, for the purpose of managing and responding to requests and possible claims (legal requirement).
Data transfers to third countries
No data transfers to third countries are planned.
How did we obtain your data?
The personal data that we process at TROAX ACTIVE SAFETY SPAIN S.L.U comes from: The interested party himself.
RIGHTS OF THE INTERESTED PARTY
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether or not CLAITEC SOLUTIONS is processing personal data that concerns them.
Interested parties have the right to access (art. 15 GDPR) their personal data, as well as to request the rectification (art. 16 GDPR) of inaccurate data or, where appropriate, request its deletion (art. 17 GDPR) when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, interested parties may request the limitation (Art. 18 GDPR) of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing (art. 21 RGPD) of their data. In this case, CLAITEC SOLUTIONS will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
You will also have the right to request the portability (art. 20 RGPD) of your personal data. This means that you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, in order to transmit it to another entity directly, whenever technically possible.
If you have given your consent for a specific purpose, you have the right to withdraw your consent (art. 7 GDPR) at any time, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.
You can exercise your rights by contacting the person responsible in person, by post or by email to the email address indicated in the data of the person responsible, sending the request/application. The forms for exercising/requesting rights can be found on the website of the Spanish Data Protection Agency:
https://www.aepd.es/reglamento/derechos/index.html#section1
In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority, by accessing the electronic headquarters
https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/queSede.jsf
OBLIGATION TO PROVIDE DATA
The data requested in the forms accessible from the CLTROAX ACTIVE SAFETY SPAIN S.L.U Website and, in general, those requested by the company for the provision of the service/product sale, are, in general, mandatory (unless otherwise indicated in the corresponding field) to fulfill the established purposes. Therefore, if they are not provided or are not provided accurately, it is possible that the requests cannot be attended to correctly.
In the event that the interested party provides data from third parties, they declare that they have their consent and undertake to transfer to the interested party, the owner of this data, the information contained in this Privacy Policy, exempting TROAX ACTIVE SAFETY SPAIN S.L.U from any liability in this regard.
SAFETY MEASURES
Personal data will be processed lawfully, fairly and transparently in relation to the data subject (“lawfulness, fairness and transparency”); collected for specified, explicit and legitimate purposes, and not further processed in a manner incompatible with those purposes; adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, kept in a way that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (respecting limitation periods); processed in a way that ensures adequate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, through the application of appropriate technical or organisational measures (“integrity and confidentiality”).
We follow strict criteria for selecting service providers with access to personal data, all to comply with their obligations in terms of data protection, as well as formalizing the corresponding data processor contract with them (art. 28 GDPR), through which the following obligations will be imposed on them, among others: applying appropriate technical and organizational measures; processing the data following our instructions; and deleting or returning the data to us once the provision of the services has ended.
